Reference

How l89p Handles Your Personal Information

Your account details, payment activity through bKash, Nagad, and Rocket, and browsing behaviour on l89p are handled under a clear privacy framework — access depends on your local law and eligible regions.

Account Data ProtectedbKash, Nagad, Rocket Payments CoveredYour Rights ExplainedContact Path Available
l89p How l89p Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Privacy

If you have a question about your data, want to request a copy of what we hold, or need to report a concern, our support team handles privacy requests directly. Reach out through any of the channels below and reference your account for faster handling.

Team online

Live Chat

Start a chat from your account dashboard. Privacy and data requests are handled by the same support team — have your registered mobile number ready.

Email Support

Send your privacy request to our support address. Include your account username and the specific data action you are requesting — access, correction, or deletion.

Help Centre

Our help centre has a dedicated privacy section covering data requests, cookie settings, and account closure steps. Available any time from your browser or mobile.

DATA HANDLING STANDARDS

How We Protect and Manage Your Data

Security and transparency are built into how we run accounts on l89p. Here is what that looks like in practice — from the moment you deposit via Nagad to the day you request your data deleted.

Account Security Your account is protected with password hashing and session tokens. We flag unusual login activity and can lock access while we verify it is you — no action needed on your end until we reach out.
Cookie Controls We use session cookies to keep you logged in and analytics cookies to see which pages load slowly. You can block non-essential cookies in your browser without losing account access.
Data Retention Active account data is kept while your account is open. After closure, we anonymise transaction records on a rolling schedule, retaining only what applicable law in Bangladesh requires us to keep.
Requesting Changes You can request a copy of your data, ask us to correct inaccurate details, or ask for deletion by contacting support with your account username. We aim to respond within the timeframe local law sets.

Common Questions About Your Privacy

Real questions from account holders about how their data is handled on l89p — answered directly.

We collect your registration details, mobile number, payment method information for bKash, Nagad, or Rocket, transaction history, and device or browser data generated during your sessions.

Only the data those payment processors need to complete your transaction is shared. We do not give them your full account profile or browsing history — just what the payment requires.

Contact support via live chat or email, include your account username, and ask for a data access request. We will respond within the timeframe required under applicable local law.

Yes. Submit a deletion request through support. We will remove or anonymise your data on our retention schedule, except records we are legally required to keep under Bangladesh law.

We anonymise most records on a rolling schedule after closure. Certain transaction records may be retained longer where local legal obligations apply — we will tell you which ones if you ask.

Session cookies are needed to keep you logged in. Analytics and non-essential cookies can be blocked in your browser settings without affecting your ability to access your account or make deposits.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.