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What You Agree To When You Use l89p

Using l89p — whether you're funding your account via bKash, Nagad, or Rocket, or accessing the lobby from your phone — means you've read and accepted these terms. Access and eligibility depend on your local law and the regions where l89p operates.

Account EligibilityJurisdiction ConditionsWallet & Payment RulesUser RightsContact Paths
l89p What You Agree To When You Use l89p
LEGAL CONTACT PATHS

Reach Us About Your Account or These Terms

If you have a question about these terms, want to request a change to your account data, or need to raise a dispute, our support team handles legal and account queries directly. You can reach us through live chat in the lobby, by email, or through the in-app help section on your mobile device.

Live Chat Open the lobby on your phone or desktop and tap the chat icon. Our team responds to account and legal queries during support hours.
Email Support Send your query, account reference, and the bKash, Nagad, or Rocket number linked to your account so we can locate your record quickly.
In-App Help Go to Account, then Help in the mobile interface. Submit a legal or data request directly from there without leaving the app.
DATA AND ACCOUNT SECURITY

How We Handle Your Information

Your account data — including the mobile wallet details you use for bKash, Nagad, or Rocket transactions — is stored with encryption and accessed only by authorised staff for verification and support purposes. We do not sell your personal data to third parties.

Data Retention

We keep your account records for as long as your account is active and for a period after closure as required by applicable regulations. You can request a summary of what we hold.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences from your browser settings at any time.

Account Security

Login uses OTP verification sent to your registered mobile number. If you suspect unauthorised access, contact us immediately via live chat and we'll lock the account while we investigate.

Data Requests

To request access to, correction of, or deletion of your personal data, email us with your account reference and the wallet number linked to your account for identity verification.

Common Questions About These Terms

These are the questions we hear most often about account rules, data, and your rights under these terms.

Access depends on whether your local law permits it. We do not confirm legality for any specific location — check your local regulations before opening an account.

Withdrawals are paused until the wallet name matches your registered account name. Contact support via live chat with your account reference to resolve the mismatch quickly.

Email our support team with your account reference and the mobile wallet number linked to your account. We'll verify your identity and respond with your data summary.

Yes. Submit a deletion request by email. We'll process it in line with applicable regulations — some records may be retained for a required period after closure.

We notify you through your registered contact before any update takes effect. Continuing to use the platform after that date means you accept the revised terms.

Contact us immediately through live chat in the lobby. We'll lock your account while we investigate and walk you through the OTP reset process to restore your access.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.